0800 043 0161 sales@safetybuyer.com

Customer Feedback

If you can spare a minute or two, we 'd be very pleased to hear how we’ve measured up. Click on the following link to tell us about your experience https://uk.trustpilot.com/evaluate/www.safetybuyer.com

It’s not rocket science, but here’s what we're always aiming to do for you.

  • To be really easy people to do business with
  • Deliver the product quality you expect
  • Provide competitive pricing without gimmicks
  • Be responsive
  • Provide high levels of overall satisfaction

We’re a bit reluctant about asking for feedback on a routine or transactional basis, and here’s why…

  • It’s our responsibility to know what kind of job we’re doing
  • Our daily dealings & honest self-appraisal gives us many opportunities to stay sharp
  • Feedback feels better when it’s given spontaneously
  • Multiple requests for feedback is a big switch-off
  • There’s justifiable doubt about how genuine online feedback can be

Having said that, providing potential new customers with genuine feedback from previous customers must be considered a good thing? It’s just a question of how to go about it.

So let’s ask once and ask sincerely...
When we email your invoice we’ll request feedback. If you can leave some, that’s great.

If you’ve checked-out online you may have already opted in to leave feedback via the google certified store process.

But it’s our trustpilot page where you can leave your feedback no matter how you place your order with us. Whether you leave feedback or not, it's more important that we encourage you to contact us however you choose if there is any aspect of our service you want to comment on or discuss in person.

Thanks for your custom and for reading through our feedback information.

Kevin Rowe
Managing Director
DDI 0161 669 7114